UKTI boost for internet exports.

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The UKTI funded by the UK government aims to help 50,000 UK business establish and grow their online international sales. Their new suite of services and support for UK companies selling internationally online is expected to help them reach a figure £60 billion in exports by 2018.

Whilst small businesses have been able to reach international clients through online marketplaces such as ebay and amazon, this new initiative aims to introduce them to new regional marketplaces such as Tmall China, Jumeii and ASOS China.This will increase the need for international parcel delivery services, which has already been addresses by the domestic courier services who have entered into strategic partnerships with regional couriers to be able to offer clients delivery services that enable  them their clients to send a parcel to France as easily to a destination a few miles down the road.

This opportunity new programme allows UK businesses to showcase their innovation to international marketplaces and will help to establish the UK as a centre of excellence for many industries from hi tech through to fashion and logistics. The governments investment In supporting international online sales is seen a key part of their plan to meet the UK s international trade target of £1 trillion by 2020. This follows on from the 2013 campaign called “Expand Worldwide” which was launched by Vince Cable the UK business secretary. That project enabled large brands to expand internationally and has paved  the way for the new initiative to be created and rolled out.

The project will provide support for over 4,000 new online sellers via webinars and workshops. Over 1,200 master class e-commerce training sessions and 1,500 one to one export advice sessions. More information can be seen at www.gov.uk/e-exporting.

 

Indian Wedding

India weddings are an occasion celebrated with family and relatives, all near and distant. It is a prevailing custom to invite everyone the couple or their family may know. The Indian wedding cards are usually traditionally designed with divine motifs and mantras. Families from the bride’s and the groom’s sides send out invites well in advance so that everyone is able to make it on the day of wedding.

The wedding rituals start days before the day of wedding and generally involve seeking divine blessings. The pre wedding rituals are organized separately at the bride’s and groom’s homes. Also, gifts are exchanged between the families. The families organize events of music and dance to mark celebration. The grandest day, however, is the wedding day when the groom and his family go to the bride’s house for marriage. The procession includes loud music and the groom’s family dances to the beats. Upon arrival at the bride’s house, the groom and his family are joyously received and treated with lot of respect.

The Indian weddings are typical in celebration and fervour. The grandeur is all about vibrant colours, pomp and show. In the beautiful environment of celebrations, the couple seeks blessings from the almighty and their family members for a successful married life. After the wedding rituals are over the couple comes back to the groom’s house where the new bride is welcomed with love. After a few rituals, the new bride becomes a member of the groom’s family.

Wedding is a lifetime affair and everyone has their own tastes and preferences. Whether you are looking forward to a true blue Indian wedding or a wedding that is sober and little toned down, you can pick up your wedding invitations from www.sevenpromises.com . They offer invites that are trendy as well as traditional.

 

Wedding Gifts Ideas

As soon as we receive a wedding invitation card, the biggest question that pops up our mind is what to gift the couple for their wedding? Since weddings are an elaborate and fancy affair, finding a befitting gift is no child’s play.


The most problematic situations are where you are trying to find a gift that is both useful and appealing. What adds to the misery is that most of the guests tend to bring items of home furnishing and you don’t want to add to it. Following are some of the clues or ideas to find the right kind of wedding gift.

  • Indian wedding cards come in several beautiful colours and designs. The card that you have received may be a typical red and golden invite or an invite in an exclusive colour. If latter is the case, you have a good fortune! The colour of the card will help you understand the colour couple would like. Anything that you buy for the couple could be in similar colours.
  • Usually elder people bless the couple with cash presuming that the cash will be helpful in settling a household. That’s true! But if your friend or cousin is getting married, you would not want to show your I am the elderly type attitude. In such cases you could pick up something in precious metals like gold or silver, maybe a coin with the couple’s name engraved on it. They will love to have this auspicious gift whose value may increase with time (it usually does).
  • If you wish to gift something that they would be using often, you got to pick the exact stuff and that is pretty much a difficult task. We have an idea to make it easier for you. Why not buy gift coupons for them? The gift coupons are easily available at multi brand retail chains and are readily redeemable. The couple can pick up anything they would want to buy for their home or for themselves. They will bless you throughout the shopping. Who does not like funded shopping, ehh?
  • If you are a close friend to the couple, you can also speak to them about their tour plans post wedding. It is not at all a bad idea to contribute to their tour expenses. That one tour is however, the most memorable one in every couple’s together times.

The wedding gifts mean a lot to the couple as they symbolize the good wishes and blessings that have been showered on them by their friends and family for a new beginning in their lives. No matter whether you carry an expensive gift or not, it is your presence that matters the most to them.

Wedding Rings Explore

Weddings and rings go so much together that there would hardly be any religion or community that does not call for exchange of rings as a part of a wedding ceremony.

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Ring ceremonies are usually arranged for separately and with great enthusiasm. It is usually named as Sagai/ engagement or Roka wherein the bride and the groom exchange rings with friends and family joining them to celebrate the occasion.

Ring is a woman’s most favoured piece of jewellery but the significance of ring exchange extends much beyond that. A wedding ring is a symbol of the couple’s inward bond of eternal love illustrated with an unending circle. In ancient times, a ring was used as a seal of authority. When a ring was pressed into hot wax, it left an impression that was used as an official seal on documents. Similarly, when the couple wears a wedding ring, it signifies that they have submitted their marriage to God’s authority. The couple also recognizes that they have been brought together by God. When the couple exchanges wedding rings, they also exchange all their resources like emotions, wealth, talents and possessions etc with their spouse.

Diamond rings have come out to be the bride’s favourite over a pure gold ring. The jewellers offer a vast range of cuts and design to fit different budgets.

In communities where the ring exchange is arranged before the wedding, it symbolizes the commitment to get married to each other. The couple then starts planning for their wedding. One of the most important tasks is to invite friends and family to the wedding. It is then that a wedding invite is looked for. The Indian wedding cards being sold online over the internet are fast catching up the market as their demand has been growing manifold. The online shopping eases out the entire experience as it is both time saving and can be done at the comfort of our own house. Also people across locations can easily share their views on a wedding invitation that interests them. The online wedding cards at sevenpromises.com are eye catching beautiful and come in such vivid colours that you can actually find a wedding invite that would go along with your wedding theme.

Additionally, it is a good idea to shop for favour boxes and envelopes etc well in time so that the last minute rush is avoided. Placing an order in the last hour can be extremely taxing because of certain confusions at your own end. A timely order would ensure that the invitations reach your guests well in advance so that it is easy for them to plan a visit. The RSVP cards and other stationery items should also be bought along with the wedding invite so that their colour coordination is just what you wanted!

A themed and coordinated wedding always makes for beautiful memories to cherish. Plan your wedding and find the fantastic colours to brighten them right here on sevenpromises.com .

How to buy the right wedding invitation

Shopping for your own wedding invite is a wonderful experience. With limitless dreams and hopes of happiness in hearts, it’s an experience of lifetime. A little effort at knowing what you are really wanted as a wedding invite goes a long way in finding just the right stuff. We tell you how!

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1. Invest time in identifying your dream wedding: Envision your wedding day with eyes closed. What do you see? You want a black-tie affair or a less formal garden/ beach wedding, or something other than these? Will the event be during the day or in the evening? Are you planning it in your hometown or a destination wedding? So you are looking for subtle and understated ceremony or more bold and colourful? You can also look for theme base Shagun Envelopes and Gift Boxes for your guests.

 2. Are you planning a colour palette at your wedding: Do you want to carry particular colours or set of colours in your invites or other stationery? The colour of bridesmaids’ dresses etc. may be coordinated with the season like in fall colours like orange, brown and green go well whereas in the spring bright green or pink looks really nice. In the summer, navy and pink look fabulous or in the winter silver and light blue colours look magical!

3. Themed wedding or a symbol that is significant: Are you planning your wedding in the mountains or at the beach? Are there any items of significance that you want to incorporate into your wedding and possibly your invites or accessories like first letters of your first names? This custom monogram can serve as a “logo” for theme of your wedding invitation, other stationery as well as the decor of the venue as you may like.

4. Understand the various invitation printing methods and choices in invitation stock: The quality of your invitation includes the paper finish i.e. glossy, matte etc. and weight of the paper. A fair idea of these attributes help in deciding over the wedding purchases.

5. Determine the number of invites you will be sending out: Work out the number of invites carefully keeping in minds the families and single friends you will be inviting. It is always advisable to order extra Indian wedding cards. The cost of ordering more than you think you’ll need as part of your initial order is far, far less than the cost of ordering a small number at a later date.

6. Know your budget: Explore everything you come across and then decide what you would buy depending on your budget. Knowing numerous things help in understanding the different possibilities. An informed decision is instrumental in making right purchases.

And most importantly, know the time your vendor would take to deliver the invites. A delay may complicate things for you as well as your guests. In the text of your invite, insist on seeing your guests at the wedding. A compelling invite has the capability to make your guests race to calendar for blocking the date. For beautiful wedding invitations, visit us for wedding cards online .

Four Fun Ideas for Guests at your Wedding

Weddings are a close synonym to fun and celebrations all over the world. It’s your wedding day and you are going to remember it forever. But don’t you want your guests to talk about it too? Of course you do!

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Your guests must have attended so many weddings and they are almost the same in customs and rituals of a given place. The auspiciousness or credibility of those customs belongs to ages ago and they are better not questioned. Does the idea of adding little quirk to your wedding celebration excite you? Hold on to it and read on to find out the ideas we have for your super fun filled wedding celebration:

  1. Ask your guests to sign coasters for you: That is pretty innovative and creative, too! All you have to arrange for is light based coasters and permanent marker pens, maybe in different colours. You can ask all your guests to sign them for you with their messages. Some guests will leave blessings, some will give you tips for a happy marriage and some may even warn you about your spouse’s notorious habits. At Eva’s wedding, her husband’s best friend left her a message that said: Charlie snores like a pig. Hilarious yet personal, this coaster was obviously preserved by the couple on their side table in the bedroom.
  2.  Include oldest people from your family: So your grand parents must be old and reluctant to making happening public appearances. Your wedding can be the perfect day for them to be themselves again. This wouldn’t come easy. You will have to plead them, beg them and what not but it is going to be worth it, totally! Imagine how cool they would look all decked up the way they did when they were in their 20s. Bring out the rock star in them and your guests would adore them. However, be sure that they are not uncomfortable. Ask them to narrate incidences from your childhood, their own wedding, maybe their own first date etc. They will love it and so would your guests!
  3.  Hire an Impersonator:  Does a celebrity make you go weak in knees? Imagine yourself being welcomed by them! That’s an expensive affair, you would say. Not pretty really, we say. We tell you how. You can hire your favorite celebrity’s impersonator who would entertain your guests and add life to your party. If you are planning to hire an event management company to do it for you, tell them you want an impersonator. You should, however, be clear about what exactly you want them to do for you as their charges depend on what they perform and for how long.
  4. Offer candies instead of favors: Seen those lovely wedding  favor bags and boxes and envelopes at sevenpromises Buy them but fill them with candies instead! Your guests are going to love this twist in the tale. Alternatively, you can place candies at different places at the venue and ask them to grab as many as they can. They will love competing for candies and you will love watching them do it. Who doesn’t want to be a child again, even if it’s on a wedding day?

 Follow these fun ideas and make your guests go praises over your wedding!

Credit: Indian Wedding Cards vendor

Modern Wedding Invitations for you

Planning a wedding in the family or are you, yourself are tying the knot soon?

Whatever the case may be, you have a lot of things to take care of. You will want your guests to remember your wedding for a long time to come, as well. That is why; we have a few tips on trendy wedding invitations for you. Usually the invitation cards are given least attention considering not having enough options to pick from. But the myth is here to be busted!

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The wedding invitation industry is fast catching up with the demand for variety in colour, prints etc. The beauty of a traditional wedding card can never be subdued but we all like uniqueness when it comes to weddings.

Broadly, the invites can be categorised as below. The categorisation is helpful in understanding our own requirement which simplifies our entire process of finding the one invite!

  • The designer wedding invitations: They are an emerging trend in wedding invitations. Classy in look and feel, their designs are a drift from the usual invites. Usually picked for lavish weddings, they come in a wide range. So, you can always consider picking these up from Hindu wedding cards store .

 

Wedding invitations in non traditional colours: If you are the kind of person who fancies wearing a cute pastel dress on your wedding, these cards are for you! A break from the traditional loud wedding colours like red, yellow and golden etc, these cards come in variety of beautiful colours like turquoise, aquamarine blue etc. Their traditional designs give an impressive ethnic rule. These lovely invites can be bought at Online Wedding cards place.

 

  • The evergreen traditional wedding invitations: A traditional wedding card is evergreen. Everything about them appears auspicious and a bundle of blessings. The only thing that has changed about them is the way they can be picked! Why go to the crowded market or listen to the loud mouthed shopkeeper when you can pick one at www.sevenpromises.com ?

 

A lovely wedding invitation card is not only an invitation; rather it holds beautiful memories forever. Pick the one that suits your ceremony. Order now!!

The importance of correct Hazardous Waste Disposal

There are a few aspects of Hazardous Waste disposal to note..firstly understanding what constitutes ‘hazardous waste disposal in England and Wales (Scotland and Northern Ireland have their own regulations with regard to waste disposal)…secondly understanding that if you are a party who has a need to dispose of such waste what are the obligations imposed upon you by UK regulation- in this case covered by state laws – and finally what the possible repercussions are for not meeting the required standards as outlined by legislation.

Hazardous waste is defined under current legislation as any of the following goods or liquids

Asbestos, lead acid batteries, solvent based inks or paints, pesticides, oils but excluding edible oils, fluorescent light tubes, equipment containing ozone depleting substances with the example being given as fridges, and hazardous packaging waste’

Currently the law requires that if you ‘hold or produce’ hazardous waste the Premises where this is carried out or where you hold the waste must obtain a license from the government.

Exemptions are provided – smaller producers for example. Those that produce less than 500Kg of waste per annum are specifically excluded from the provisions of the legislation. Uses of the names substances for domestic use are excluded as are uses of the material noted where the use of these materials are in portable devices where the manufacturer should have a license – so photocopiers are cited and perhaps surprisingly ships are specifically excluded (this does raise a questions though as to whether this exemption would apply to a moored ship, temporarily or permanently as with a barge for example, or if the boat was located quite close to shore or a harbor. It may be possible that the legislators have considered such occurrences, they could also be an oversight) ,

The good news is that it only costs eighteen pounds to obtain a license (there is a ‘simple’ online process to achieve this too) and that those organizations with five or more premises can obtain a reduction in price for a bulk application. Registration lasts for twelve months.

The punishment for not meeting the required licensing requirements could be seen as harsh with a view to the cost of the license itself only costing eighteen pounds – the maximum fine that can be handed out in such circumstances is five thousand pounds. However there is for example no prison term that can be imposed for non compliance nor would the fine result in individuals or the company receiving a criminal record for breeches. What maybe more harmful from a company’s perspective however maybe the reporting of such a fine in the local or national press, the reputational aspects of such and the negative impact on the public’s perception of  companies who breech such regulations. It was reported in the Independent newspaper (11-11-’14) that there have been significant increases in the registration of members to the Green Party over the past six months, possibly as a backlash to the growth of UKIP although the impact has been seen in Scotland too in the aftermath of the referendum. This does not seem like a tide to swim against..

http://www.independent.co.uk/voices/comment/greensurge-did-you-know-that-the-green-party-is-growing-rapidly-let-me-tell-you-why-9852207.html?origin=internalSearch

Reasons to Choose Tunturi Fitness Equipment

Looking at investing in some home gym equipment? Then it’s time to look at investing in the most highly sought after, value for money, highly recommended home gym equipment brand – Tunturi. With years worth of valuable experience in the fitness industry, Tunturi have a huge amount of exceptional, high performance home gym products all available for you to purchase at extremely reasonable prices.

Here are just some reasons to choose Tunturi fitness equipment:

They are popular all over the world

Retailers and stockists sell Tunturi equipment worldwide. So millions of people all over the world enjoy and benefit from Tunturi equipment. So they aren’t just popular here, they are popular everywhere.

They care about innovation

A company that believes it is the best and stays believing it, even when they are falling behind on innovation, is not a company to invest in. Every consumer wants the latest in modern gym equipment, because it will be the most effective. And Tunturi care about innovation. The company consistently seek to improve their products, ensuring all new equipment released onto the market is truly ‘top-of-the-range’.

They aim to make life easier for you

Tunturi understand that exercise needs to happen regularly in order to be effective. They don’t want to produce machines that will only get used once in a blue moon, and so they consistently look for modern ways to make life easier for you, encouraging you to use the equipment you have invested in and essentially, get healthier. Integration is incredibly important to Tunturi which is why they have invested in the creation of apps such as iPure, design features and fun features to encourage you to feel positive about your at home training regime.

Programmes controlled by your heart rate

Tunturi lead the field in heart rate measurement and have done since they came onto the market. You can always expect heart rate displays on every Tunturi machine, no matter how old it is, and with the very latest Tunturi machines you can expect an extremely accurate reading. The fact these readings are so accurate, and the fact the programmes are controlled by these accurate readings make for exceptionally unique equipment created by Tunturi in the home gym arena.

An age of experience

Unlike some fitness companies who have only been around for a decade or so, Tunturi have been in the home fitness business since 1922! The brand began with cycling equipment and eventually, after a huge amount of growth and education, became a well known brand in fitness equipment in the 1970′s. So you can trust that the brand is built on an absolute wealth of experience, all of which you benefit from when you buy a piece of Tunturi equipment.

So if you’re looking for a brand with years of experience, with a deep knowledge of home fitness equipment, safety and creating products designed for optimum effectiveness, fun and interaction, you should consider Tunturi for a true investment in a fantastic company, and your health.

Reasons to choose quartz worktops

What is quartz worktops made from?

Quartz countertops are man-made engineered stone countertops formed by combining 90% ground quartz (a natural hard mineral) with 8-10% resins, polymers, and pigments. This forms a very hard granite-like surface. The appearance depends on how the quartz is ground: coarsely ground quartz produces a flecked appearance, while finely ground quartz produces a smooth look.

Why should you choose a Quartz Worktop for your Kitchen?

As a material, Quartz offers many unique qualities that any natural stone cannot replicate. Below is nine reasons why you should choose Quartz for your kitchen worktops.

1 – Quartz is cost effective for your budget

In comparison to granite, wood and laminate, quartz is the most affordable. The price will obviously depend upon the size of pieces required, the cut and colour of the pieces, but it usually still remains the cheapest for a kitchen worktop material.

2. The material can be customised to your satisfaction

Quartz allows you to easily customize the appearance of the worktops, as each part of the build up of the material including the manufacturer can produce to your specific taste. Such as the desired pattern, texture and colour that best complement your kitchen interiors.

3. Visually pleasing

Quartz is not mined out of the earth like granite and other materials and cut into slabs. This makes it possible for the manufacturers to engineer worktops that are exceptionally beautiful. They can also be finished with different polishes to achieve a different shine making each piece unique.

4. The material has non-porous properties

Germs and bacteria are everywhere in kitchen, with food being left out, and bugs in the summertime landing on surfaces. With quartz this is not a problems, as it is a non-porous surface there is no room of gaps for any dirt to stick in to the material. It is important to note that natural stone no does not offer this.

5. A really low upkeep on the material

Marble and granite require consist care throughout the year, routine maintenance is completed to ensure the materials do not age. Quartz can be cleaned with soap, water and some kitchen cleaners without causing damage.

6. Stain and scratch resistance

The non-porous nature of quartz makes the worktops highly stain and scratch resistant.

7. Durability

Quartz is 93% pure quartz stone and 7% resin binder and a little colourant. The mix results in a particularly tough substance that’s stronger than other worktop materials such as laminate, glass, wood, Corian and bamboo.

8. Lasting colour

The multiple colours of Quartz don’t fade away due to regular use and abuse which helps to keep them looking as good as new throughout their lifespan.

9. The seams aren’t visible

Choosing dark quartz worktops or ones with solid colours will naturally minimise the visibility of seams. The seams are more apparent, manufacturers will colour, polish and coat quartz, which will hide any remaining seams.

The Production of Quartz Worktops

Quartz worktops are a great addition to any kitchen or bathroom bringing color and durability.  Have you ever wondered how a six-sided “rock” becomes a shiny worktop?

The process begins with the second most available mineral in the world, which is a good point because; it isn’t interfering with the environment.  Quartz can be found in almost any region and used to form worktops.

Unlike granite and marble worktops quartz worktops do not start out as one large slab to be cut into the correct size; quite the opposite.  The process of making a quartz countertop starts with grinding quartz and then it will be mixed with resin.  The ratio for the mixture is 90% ground quartz and 8% to 10% resins, polymers, and pigments for added color.  This is formed into worktops and when cured forms a hard almost granite-like surface.  How the quartz is ground will determine the finished appearance of the worktop.  When a smooth look is the goal the quartz will be ground more finely and for a more flecked appearance the quartz will be ground coarsely.

There is one company that holds the patent to produce quartz worktops and that is Breton in Italy.  Other companies like Silestone, Cambria, CaesarStone, DuPont, Technistone, and Avanza use that patent to create their own brands of quartz worktops.

The production of quartz worktops has a very light impact on the environment because; it is the second most abundant mineral we have.  The biggest drawback in the production of quartz worktops is that the resins used are petroleum by-products that contain bauxite ore which is primarily mined in developing countries under toxic conditions.  Most of the major brands have been labeled low emitting and pose no threat to the homeowner.  Cambria Quartz are both mined and produced in the US for those that may be concerned with the low emissions.

Being virtually manmade, these worktops come with a lot of pros.  They are made durable and are extremely hard making them scratch and stain resistant.  They will never require resealing and they clean up with a soft cloth with soap and water.  A big seller for the manufacturers of quartz worktops is that they can be produced in a wide variety of colors that will appeal to the consumer.

On the flipside there are some cons to quartz worktops just like any other product.  The first con that most people see is that these worktops are expensive but, chances of ever having the replaced or repaired is very slim so the cost can be justified.  Heat tolerance is not a pro for quartz worktops; homeowners will have to remember that they cannot put a pot straight from the stove to the worktop.  In large worktop areas there will be a seam that is noticeable and there is no way around it.  Installation should be completed by a professional and that cost can also be a con for buyers working on a budget.

Questions to Ask a Recruitment Consultant Before Allowing Them to Fill Your Jobs

If you need a recruitment consultant, you need a good one. There are thousands of them out there, so how do you weed out the bad ones and find the ones truly able to help you get the best of the candidates on offer?

You simply need to ask them these simple questions before you commit to working with them:

How do you work?

Expect no fluff or rubbish. If you get a load of sales jargon, ask them to stop and tell you exactly what their process is. You will need to know how their entire recruitment process works, from finding the candidates in the first place, all the way through to placement. Identify how involved the consultant actually gets, and how in depth their screening process is. Do you have any say in what the screening process is and what the candidates are asked? Will the candidate know they are interviewing for you or your company? Plenty of consultants leave out valuable details that make a lot of difference in the recruitment process. By asking this question you can get the full low down on exactly what the consultant is going to do in order to find you the perfect candidate.

Do you pay attention to metrics?

Does the recruitment company you’re speaking to understand metrics? If you are a corporation and they don’t, it’s probably time to move on as this is really basic knowledge for a recruitment agency to have if they work with large corporations.

Where do you find the candidates?

If they simply advertise on websites then you’re wasting your money, you’ll get the same below-standard applications you get through doing it yourself. Ask how many channels the agency uses to source candidates and ask if they have any candidate feedback to show you. What the agency stands for amongst job seekers is a really good representation of the calibre of applicant you can expect. The best recruitment companies have contacts, and lots of them. So they source the high-level candidates and then screen them, so they end up with really impressive applicants to present you with.

What experience do you have in recruitment? Do you have a particular area of expertise?

The first thing you need to establish is what experience the recruitment consultant has, then you need to find out if they have expertise in your particular area of business. For example the consultant may have a huge amount of experience in corporate recruitment, but you are a small business so they simply wouldn’t understand your needs.

What is your motivation?

It’s an old classic, used in interviews for years, but it always gives an interesting answer. The best recruiting consultants will find true motivation in the job and the passion the job involves. Look for real excitement from the consultant when they talk about recruiting, if they don’t seem passionate, they’re probably not going to care that much about finding you the right candidates.

Questions to Ask a Promotional Staffing Agency Before Committing

More often than not, promotional staffing agencies can all fall into one big, complicated, over salesy blur which makes it extremely difficult to differentiate between them all. This makes it incredibly difficult to know which one to choose, and to know how to cut through the promo so you can actually find out if this is the right company for you to commit to.

You’ve probably received many emails, phone calls and even visits from these agencies giving you impressive pitches.

Expect to hear all of them say that they are different. They will all have a highly sought after, extremely quick and impressive way to collate the cream of the candidate crop. And unfortunately, more often than not this ‘unique process’ isn’t unique at all, and it’s something many companies find out after they have committed to the agency.

They will also more than likely tell you that they will provide a shining example of customer service, that they will work around you and your business needs.

You will also find that they truly big up their candidate database, to the point where you wonder how it is those candidates are struggling to find a job at all.

In order to cut through these continual untruths and hard sales pitches from agents, you need to be prepared to ask some very simple questions that will get right to the bottom of what you need to know.

Here are those questions:

How do you recruit candidates?

Rather than hearing how amazing and unique their process of recruiting is, ask them to actually tell you what that process is. You do not want to be spending money hiring a company that does what you can do in-house. You are out sourcing for a reason and they need cold hard facts about what they do that is different to what you could do yourself. Does the company simply post your job up on their website? You could do this yourself. What do they look at on applications in order to filter out candidates that are right for the job? Don’t be afraid to truly quiz them on their recruiting process, if they are the right agency for you they will be open and honest about the depth of their selection processes.

How are you different to other agencies?

Again, don’t accept any salesy rubbish. You want cold hard facts explaining how they are different to the hundreds of other agencies you’ve had contacting you throughout the year. Give them a minute or so to explain to you what they have to offer that’s so different to other agencies, and if what they tell you is not all fluff, they might be worth a shot.

What if you don’t fulfil your promises?

You have to get past the constant sentences starting with ‘We will definitely..’. You need to know realistically what kind of service you can expect to receive. Things can go wrong and you don’t want to be endlessly hearing lies and new promises over the phone for months when the agency struggles to fulfil their duties. The company should be open and honest with you and have a contingency plan if things don’t go the way they are supposed to. If they don’t and they are adamant everything will go as planned, they may well be the kind of company to keep you hanging on the end of the phone frustrated for a long time.

How consistent is your customer service?

You need to know that you will have one person, and one person alone who you can contact. You do not have the time to repeat yourself over and over again to different agency workers because John isn’t available right now, or Michael isn’t in the office. You should have a dedicated customer service rep.

How well do you retain staff?

You do not want to continually be dealing with new candidates because the agency are horrendous at retaining them. You need to know how much of a risk this is, and what the retention levels are like with this agency.

Essentially, the key thing to remember is to cut through the rubbish and get the truth out of these agencies. The right agency will give you honesty when you ask for it.